Computer Lessons in Cessnock NSW

Technology moves fast, and most of it assumes you already know how it works. The grandkids explain things at double speed, the bank wants you to use an app, and every second text message seems to be a scam. It's easy to feel left behind, and it's harder to ask for help when you're not sure what to ask.

Steven Galvin gives relaxed, one-on-one computer lessons in people's homes across Cessnock and the Hunter Valley. You learn on your own computer, laptop, tablet or phone, at your kitchen table, at whatever pace suits you. Seniors are very welcome, and so is anyone who simply wants to feel more confident. Ron Wilson called him "extremely helpful" in his Google review.

How the lessons work

Lessons happen at your home, on your own devices, so everything you learn works exactly the same way after Steven has gone. You decide what to cover. Some people have a list of questions ready, others want to start from switching the computer on. Either is fine, and nobody gets rushed.

Steven explains things in plain English and lets you do the clicking, because that's how it sticks. If you'd like, he can write simple step-by-step notes for the things you'll do often, like attaching a photo to an email or joining a video call. Lessons can be booked Monday, Tuesday, Wednesday and Friday between 8am and 8pm, and Thursday between 8am and 3pm.

Practice between lessons is what makes it stick. Steven can suggest a few small things to try during the week, like sending an email to a family member or finding a photo from last Christmas, so the next lesson builds on what you've done rather than starting over. If something goes wrong in the meantime, jot it down and bring it to the next session.

Staying safe online

Scams are the biggest worry for many people, and with good reason. A big part of the lessons is learning the warning signs: messages that rush you, links that don't go where they claim, and callers who say they're from your bank, the tax office or a tech company and ask for remote access or a code. A good rule to remember is that you never have to act on a message straight away. Hang up, and call back on a number you already know.

Steven can also set things up to keep you safer, such as two-step verification on your email and bank, a password manager so you don't need to remember dozens of passwords, and updates that install themselves. Then he shows you how each one works, so it helps rather than confuses.

Phones, tablets and new devices

Lessons aren't only for computers. Plenty of people want help getting comfortable with a new phone or tablet: using speakerphone, sending photos by text message, finding their way with maps, or getting the banking app going. Steven doesn't repair phones or replace broken screens, but showing you how to use one is no trouble at all. He can also help set up a new laptop or phone and move your contacts, photos and email across from the old one.

How a job works

1. 1

   Get in touch

   Call or send an enquiry and describe the problem. Steven books a time that suits you.

2. 2

   Free diagnosis

   He looks at the device or system and explains what is wrong in plain English.

3. 3

   Clear price

   You get an upfront price before any work begins, so there are no surprises.

4. 4

   Fixed and tested

   The repair is done and tested before it goes back to you.

Computer Lessons: common questions