What areas does Galvo's IT Solutions cover?

Galvo's IT Solutions provides IT support and computer repair across Cessnock, Kurri Kurri, Maitland, East Maitland, Newcastle, Charlestown, Warners Bay, Toronto, Belmont, Singleton and the wider Hunter Valley. We offer both on-site and remote support.

Do you offer remote IT support?

Yes. Many issues — slow computers, software problems, email and network settings — can be fixed remotely without a call-out. For hardware faults and on-site setups we also visit homes and businesses across the Hunter Valley.

Do you support both home users and businesses?

Yes. Galvo's IT Solutions serves both residential customers (computer repair, WiFi, smart home, data backup and tech lessons) and businesses (managed IT, cybersecurity, cloud services and business continuity).

How do I get in touch with Galvo's IT Solutions?

Call 0413 604 477, email steven.galvin@gitsolutions.au, or use the contact form at gitsolutions.au. We're based in Cessnock and serve the surrounding Hunter Valley.

Galvo's IT Solutions, serving Charlestown from Nulkaba

Computer Repairs & IT Support in Charlestown NSW

IT help for Charlestown's shops, small offices and homes, from a one-man business that gives you the price before the work.

Free diagnosis
Price before any work starts
On-site, remote or drop-off

Call Steven on 0413 604 477 Send an enquiry

Charlestown is one of the busiest commercial centres in Lake Macquarie. Around its large shopping centre are shops, medical and professional offices and service businesses, with streets of homes spreading out on every side. All of them lean on computers, email and a network that has to work when the doors open.

Steven Galvin runs Galvo's IT Solutions from Nulkaba, next to Cessnock. Charlestown is further from his base than the Hunter Valley towns, so he is straight with you about how he works here: most software problems are fixed remotely, on-site visits are booked ahead, and you can drop a computer off when it needs hands-on repair. You start with a free diagnosis and a clear price before any work begins.

Charlestown's shops, offices and homes

Charlestown sits in the City of Lake Macquarie, between Newcastle and the lake. It is a commercial hub for the surrounding suburbs, so a lot of the computers here belong to small businesses: a reception PC, a few office machines, a shared mailbox and accounts software that everyone relies on.

For a shop or small office, the usual needs are practical. A staff member can't log in, email has stopped arriving, a PC has become painfully slow, or someone clicked a link they shouldn't have. Many of these are fixed in a remote session, which means the problem gets looked at without waiting for anyone to travel. Larger jobs, such as setting up new computers or sorting out the office network, are planned and booked for a time that suits the business.

The homes around Charlestown bring their own run of jobs. Families need laptops ready for school and work, people working from home need a connection that holds up on video calls, and older residents often want help setting up a new computer, cleaning up a scam pop-up or simply being shown how things work.

Because Galvo's IT Solutions is one person, you are not passed between technicians or a help desk. Steven gets to know your setup, explains what went wrong in plain English and tells you what it will cost before he starts.

Services in Charlestown

For homes

Computer Repairs in Charlestown
Office and home desktops in Charlestown repaired after a drop-off or booked visit, with the cause and the price explained first.
Laptop Repairs in Charlestown
Charlestown laptops that won't charge, run hot or have stopped starting properly fixed for workers, students and families.
Virus and Malware Removal in Charlestown
Phishing fallout and malware cleaned up remotely on Charlestown shop, office and home computers, before it reaches other machines or contacts.
Data Recovery in Charlestown
Business files and family photos recovered from failing drives where possible, then a backup set up so there is more than one copy.
Slow Computer Repair in Charlestown
Slow reception and office PCs in Charlestown tuned up remotely, so staff are not waiting on a machine all day.
On-Site Computer Repairs in Charlestown
On-site visits to Charlestown shops, offices and homes booked ahead, best for new setups, networks and several computers at once.

For businesses

Small Business IT Support in Charlestown
Practical support for Charlestown small businesses, covering logins, email, accounts software and new staff computers, mostly done remotely.
Business Network and Wi-Fi Setup in Charlestown
Office networks tidied up and Wi-Fi set up properly in Charlestown premises, with visitor access kept apart from business computers.
Managed IT Services in Charlestown
Regular remote checks of updates, security and backups for Charlestown businesses, so small problems are caught before they stop work.

See every service

IT help in Charlestown: common questions

Can you support a shop or office in Charlestown?

Yes. Most day-to-day problems, such as email, logins, slow PCs and software that won't open, are handled remotely. Work that needs someone on the premises, like a network change or new computers, is booked ahead at a time that suits you.

My laptop won't turn on. What are my options from Charlestown?

A laptop that won't power up can't be fixed remotely, so you can either drop it off in Nulkaba or book a visit. Diagnosis is free, and Steven tells you what is wrong and what the repair will cost before any work begins.

Do you charge to look at the problem?

No. Diagnosis is free, and once Steven knows what is wrong you get a clear price up front, with no hidden fees. Ron Wilson's Google review describes him as "extremely helpful and his prices are very reasonable".

Are you open on weekends?

No. Hours are Monday, Tuesday, Wednesday and Friday 8am to 8pm, and Thursday 8am to 3pm. Remote sessions in the early evening can suit a business that would rather not be interrupted during trading hours.

Nearby towns

Computer trouble in Charlestown?

Call Steven or send an enquiry. Free diagnosis, and the price before any work starts.

0413 604 477 Send an enquiry