Computer Repairs in Cessnock NSW

When a computer stops working, the questions arrive all at once. Is it worth fixing? How long will it take? What happens to everything stored on it? Most of the time the answers are better than people fear. A lot of faults come down to one failed part or a software problem, and both can usually be put right.

Galvo's IT Solutions is Steven Galvin, a one-man computer repair business based in Nulkaba on the northern edge of Cessnock. He repairs desktop PCs, all-in-ones and laptops of every brand, Windows and Mac, for households and small businesses in Cessnock and right across the Hunter Valley. Every job starts with a free diagnosis, then a clear price up front, and nothing is touched until you say yes. There are no hidden fees, and most repairs are finished the same day you bring the computer in.

You choose how it happens. Software problems can often be fixed remotely while you watch on your own screen, Steven can come to your home or business, or you can drop the computer off. Call 0413 604 477 and tell him what it's doing.

Desktop PCs: the repairs that come up most

A desktop tower is built from separate parts, which is good news when something fails. A worn-out power supply, a tired hard drive, a noisy fan or a dead graphics card can each be swapped on its own, and the rest of the computer carries on as before. Many older desktops also get a second life from a solid state drive in place of the original hard drive.

All-in-one computers, where everything sits behind the screen, are closer to laptops inside. They can still be repaired, but parts are more specific to each model, so Steven checks what's available before quoting. Whatever the computer, if a motherboard has failed or several major parts are gone at once, he'll tell you plainly whether the repair still makes sense.

Not every fix involves a screwdriver. Reinstalling Windows on a computer that has become unstable, installing and setting up new software, and running proper diagnostics on a machine that misbehaves only now and then are all routine jobs. The intermittent faults are often the most frustrating, and testing the hardware properly is how they get pinned down instead of guessed at.

How a repair works, from first call to pick-up

It starts with a phone call. Describe what the computer is doing, or not doing, and Steven will suggest the quickest route. A software fault can often be sorted over a remote session. A hardware fault means a visit to your place or a drop-off. Either way the diagnosis costs nothing, and the price is settled before any work begins. Where a part needs ordering, Steven tells you up front how long it should take.

Once you give the go-ahead, the repair is done, the computer is tested properly and you get it back with a plain English explanation of what failed and why. Most repairs are done the same day you bring the computer in. Geoff Beer of Ampz Electrical & LED Wholesale, who has used Steven for over three years, calls him "super reliable" in his Google review.

Which page fits your problem

This page covers computer repairs in general. If your problem is more specific, the pages linked below go into detail. Laptop faults like batteries, hinges and charging ports have their own laptop repairs page. Pop-ups, scam calls and hijacked browsers are covered under virus removal. If the files matter more than the machine, read the data recovery page before you try anything, and if the computer works but crawls, start with slow computer repairs. If you'd rather not move the computer at all, on-site repairs explains how a visit works.

How a job works

1. 1

   Get in touch

   Call or send an enquiry and describe the problem. Steven books a time that suits you.

2. 2

   Free diagnosis

   He looks at the device or system and explains what is wrong in plain English.

3. 3

   Clear price

   You get an upfront price before any work begins, so there are no surprises.

4. 4

   Fixed and tested

   The repair is done and tested before it goes back to you.

Computer Repairs: common questions