Galvo’s Annual IT Care Plan
Give your computer a little regular care.
A yearly check-up for your computer, plus friendly help when you need it. You will know how your computer is going, what has been checked and what may be worth doing next.
Choose the payment option that suits you. Both options include the same yearly computer check, two short remote-help sessions, priority booking and 10% off additional Galvo’s labour.
Pay yearly
including GST
One payment covering 12 months.
Save $25.80 compared with monthly payments.
including GST, each
Additional household computers, when checked during the same annual appointment.
- Membership lasts for 12 months.
- One payment covers the full 12-month membership.
- The plan does not renew automatically.
- Galvo’s will send a renewal invitation before your membership expires.
Additional computers must belong to the same household and have their annual check completed during the same appointment.
Payment information
- Both payment options cover exactly the same annual computer check, remote-help sessions and other benefits described above.
- Choosing monthly payments does not add any extra checks, monitoring or support beyond the yearly service included in the plan.
- The monthly option is a 12-month membership paid in 12 monthly instalments, not a month-to-month or cancel-anytime service.
- The minimum total cost of paying monthly is higher than paying yearly, as shown above.
- Neither payment option renews automatically.
- If you are not sure which payment option suits you, please get in touch and Galvo will be happy to help.
The useful benefits
The plan gives your computer regular attention and gives you an easier way to get help throughout the year.
Know how things are going
Receive a clear summary of what was checked and any sensible recommendations.
Keep things running smoothly
Updates, storage, start-up items and general performance are reviewed.
Check your backup
Your existing backup is checked so you know whether it appears to be running properly.
Get help with small problems
Two short remote-help sessions are included for straightforward questions.
Save on additional work
Members receive 10% off additional Galvo's labour during the membership year.
Be looked after by someone local
You have a technician who already knows your computer and its recent history.
What is included
A practical yearly service, explained in everyday language.
- One annual computer health check of up to 60 minutes
- Windows or macOS update review
- Security and unwanted-program checks
- Storage and drive-health assessment
- Performance and start-up review
- Existing backup-status check
- Basic computer clean-up and optimisation
- Laptop battery check where available
- A clear written summary and recommendations
- Two 15-minute remote-help sessions
- Priority residential booking
- 10% off additional Galvo's labour
- A reminder when the next annual check is due
- Straightforward advice without unnecessary extras
Simple and clear
If the check finds something that needs repair, replacement parts or more time, you will be told first. Nothing extra is carried out without your approval.
One plan. Three simple steps.
Join the plan
Your membership covers one nominated residential computer for 12 months.
Have the yearly check
Galvo’s reviews the computer and explains the findings clearly.
Use your member benefits
Use your two short remote-help sessions, priority booking and labour discount during the membership year.
No ongoing monitoring is installed as part of this plan. It is a yearly service with two short remote-help sessions available during the membership.
Good to know
- The plan is for residential computers.
- A computer that is mainly used to operate a business is not covered.
- The plan is not unlimited support.
- Repairs, replacement parts, software licences and subscriptions are not included.
- Data recovery, major upgrades, operating-system reinstallations and internal computer cleaning are not included.
- Work beyond the included service is quoted separately.
- Remote help requires a working internet connection and a compatible computer.
- Each remote-help session is limited to 15 minutes.
- Unused services expire at the end of the 12-month membership.
- Consumer rights under Australian Consumer Law are not excluded.
Give your computer a regular check-up.
Friendly, local computer help for Cessnock, the Hunter Valley and surrounding areas.
Ask about the Annual IT Care Plan