Galvo's IT Solutions, Nulkaba and Cessnock

Backup and Disaster Recovery in Cessnock NSW

Tested backups and a simple recovery plan, so a dead computer, ransomware or a flood is a bad day rather than the end of the business.

  • Free diagnosis
  • Price before any work starts
  • On-site, remote or drop-off

Every business owner knows they should have a backup. Fewer know whether theirs would actually work. The awkward discovery tends to come at the worst moment: the server won't start, the bookkeeper's laptop is stolen, or ransomware has encrypted the shared drive, and the backup turns out to be months old, incomplete or encrypted along with everything else.

Steven Galvin helps small businesses around Cessnock and the Hunter Valley set up backups that run automatically, get checked, and are proven by actually restoring from them. He also helps you work out what you'd do on the day things go wrong, so getting back to work is a plan rather than a scramble.

Problems Steven fixes

A server or PC that dies

Drives fail without warning, and so do motherboards and power supplies. If the business data lives on that one machine, so does the business.

Ransomware

Malware that encrypts files and anything else it can reach, including backup drives left plugged in. A copy kept offline or out of reach is the answer.

Fire, flood and storms

The Hunter has seen all three. A backup sitting beside the computer it protects goes the same way in a fire or a flood.

Backups that silently stopped

A full drive, a changed password or an update can stop a backup without anyone noticing for months.

Theft

Laptops get taken from cars and break-ins take whatever is on the desk. Encryption protects the data and a backup replaces it.

No idea how long recovery takes

Knowing a backup exists isn't the same as knowing you can be invoicing again by tomorrow afternoon.

Backups that are tested, not assumed

A solid business backup keeps several copies of your data in different places: one on site that's quick to restore from, and at least one away from the premises, such as a cloud backup service. At least one copy should be offline or protected so it can't be changed or deleted from the office network. That's what stops ransomware from taking the backups down with everything else.

Backups also need watching. Steven sets them up to report failures, checks that they're completing, and regularly restores a sample of real files to prove they come back intact. Cloud email and files need covering too, because services like Microsoft 365 and Google Workspace only keep deleted items for a limited time.

A recovery plan you can actually follow

Disaster recovery starts with two plain questions. How long can the business manage without its computers before it really hurts? And how much recent work could you stand to redo? The answers decide how often backups should run and how quickly you need to be able to restore.

From there, Steven helps you write a short, practical plan: what gets restored first, where the backups are, who to call, where the logins are kept and how staff keep working in the meantime. Often the goal is as simple as knowing the job files and accounts can be opened on any laptop within a few hours. The plan is kept somewhere you can reach even when the office computers are down.

Keeping the business running

Some of the best protection is unglamorous: moving shared files and email into the cloud so one office computer isn't the weak point, keeping a spare laptop set up and ready, and putting surge protection or a battery backup on the equipment that matters. Steven recommends what makes sense for a business your size and nothing it doesn't need.

It also helps to keep a short list of the essentials somewhere safe and away from the office: your internet provider's support number, the logins for your accounting software and email, and who has admin access to what. When something goes wrong, the hour spent hunting for those details is often longer than the fix itself.

How a job works

  1. 1

    Get in touch

    Call or send an enquiry and describe the problem. Steven books a time that suits you.

  2. 2

    Free diagnosis

    He looks at the device or system and explains what is wrong in plain English.

  3. 3

    Clear price

    You get an upfront price before any work begins, so there are no surprises.

  4. 4

    Fixed and tested

    The repair is done and tested before it goes back to you.

Backup and Disaster Recovery across the Hunter Valley

Steven is based in Nulkaba, next to Cessnock, and does backup and disaster recovery in these towns and the areas around them:

Related services

Backup and Disaster Recovery: common questions

How often should our business back up?

At least daily for most businesses, and more often for data that changes all day, like bookings or accounts. The right answer depends on how much work you could afford to lose and redo.

Is a USB drive enough?

On its own, no. A drive kept next to the computer can fail, be stolen or be encrypted by ransomware along with everything else. It makes a handy local copy, but you also need one away from the premises.

We've been hit by ransomware. What now?

Disconnect the affected computers from the network, don't wipe or reinstall anything, and call 0413 604 477. Report it through ReportCyber at cyber.gov.au. If clean backups exist, getting the business back is usually very achievable without paying anyone.

How do we know our backups will work?

By restoring from them. Steven runs regular test restores of real files and reviews the backup reports, so any problem turns up on a quiet day instead of in an emergency.

How much does backup and disaster recovery cost?

It depends on how much data you have, how quickly you need it back and what's already in place. You'll get a clear, upfront price before any work begins, with no hidden fees.

Need backup and disaster recovery in the Hunter?

Call Steven or send an enquiry. The diagnosis is free and you get the price first.